This policy explains what Famitek Co collects, why we use it, and the choices available when you use our websites, scans, reports, partner tools and affiliate program.
Last updated: July 31, 2026Information we collect
We collect account and contact information you provide, public website URLs submitted for analysis, scan and report data, purchase and entitlement records, support messages, affiliate applications and partner configuration.
When you use a referral link or conversion offer, we may store a pseudonymous visitor identifier, landing path, consent record and a one-way hash of limited network information for attribution and abuse prevention.
Website scans and connected AI accounts
Famitek Co visits public websites using automated browser tools. Scans may retain extracted page content, response metadata, technical signals and evidence needed to create and audit a report.
If you connect an OpenAI or Claude account through Pi, authentication is handled through the provider flow. We use the connection only to perform the report work you requested and do not ask you to paste account passwords into Famitek Co.
Support chat
The support assistant answers questions using our published customer documentation. Your message and the recent messages in that conversation are sent to a third-party AI provider for the sole purpose of generating a reply. Famitek Co does not retain support chat messages or transcripts, and the assistant has no access to your account, reports or billing records.
Do not enter passwords, payment details, personal information or protected health information into the support chat. Use the Contact page for anything concerning your specific account.
Affiliates provide identity, business and bank-account information directly through Stripe Connect. Famitek Co receives account identifiers, verification and payout status, requirements and limited failure details, but not full bank-account numbers.
V1 public-data boundary
AeoState v1 evaluates authorized public websites only. We do not request or need access to internal systems, private networks, electronic health records or customer credentials.
AeoState v1 is not HIPAA compliant and is not designed to receive protected health information (PHI). Do not enter, submit, provide or upload PHI. Famitek Co does not offer a business associate agreement (BAA) for v1.
Payments
Payments are processed by Stripe. Famitek Co receives transaction identifiers, status, amount, currency and limited customer metadata, but does not store complete payment-card numbers.
How we use information
We use information to provide scans and reports, verify ownership, fulfill report orders, compare competitors, review report quality, support users, attribute affiliate commissions, prevent fraud, improve reliability and comply with law.
We send marketing email only when you give permission. You may withdraw that permission using the unsubscribe method in a message or by contacting us.
Sharing and service providers
We share information only with vendors needed to operate the service, such as hosting, database, authentication, payment, email, analytics and AI providers; with a white-label tenant responsible for your workspace; or when required for security, legal compliance or a business transfer. We do not sell personal information for money.
Retention and security
Unconverted free scans are deleted after the published free-scan window. Paid reports remain available until their order is completed or refunded, and Enterprise reports until the engagement is completed or cancelled; after that lifecycle event, report payloads may be deleted following the configured paid-report grace period. Active, pending, paused, disputed or unprovable lifecycle states are not eligible for automated paid-report deletion.
Orders, payments and other records required for accounting, fraud prevention, disputes or legal obligations follow their own retention periods and may outlast report payloads.
We use access controls, tenant scoping, encryption in transit and operational safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, portability or objection. Some records must be retained for transactions, fraud prevention or legal obligations. Submit a request through the Contact page.
International use, children and changes
Famitek Co may process data in countries where its providers operate. The service is intended for business users and not for children under 16. We may update this policy and will publish the revised date on this page.